Our Difference.

Effortless Living at
Every Property

Providing a five-star experience isn’t just a goal, it’s our commitment.

It’s what makes JDL unique.

For 30 years, the JDL Difference has been defined by focusing on providing a personal touch with every resident. We truly understand our residents’ needs and are dedicated to going above and beyond. This steadfast commitment to service is what continues to make our approach special and unique in every building we own.

Jdl difference front desk

Our JDL Ambassadors

Every property has a dedicated JDL Ambassador to elevate the level of excellence throughout the building. Ambassadors connect with residents, address their requests, and ensure the property consistently meets our highest standards and exceeds every resident’s satisfaction.

Jdl difference anthony davila

Anthony Davila

Director of Resident Services & Experience

Head of JDL Ambassador Program

Jdl difference making life easier
Making Life Easier

Our JDL Ambassadors put our residents’ needs first, creating an experience that promotes greater satisfaction year after year. With our hands-on management style, our personalized approach to service includes:

  • Coordinating and assisting all tenants with their move-in experience
  • Arranging services and facilitating reservations for on-site amenities
  • Curating community events and providing assistance with reservations 
at local restaurant partnerships
  • Providing a detailed welcome package including community information, essential contacts, and tips for settling into your new home
Jdl difference setting the standard
Setting the Standard

JDL Ambassadors take pride in every one of our properties and are committed to maintaining them at the highest level. We make sure every property looks and operates even better than the day it opened through:

  • Overseeing maintenance requests to ensure all issues are promptly resolved to the resident’s satisfaction
  • Coordinating with service providers to maintain the property and 
address any concerns
  • Monitoring communal areas to ensure they meet the highest standard of cleanliness and functionality
  • Collecting resident feedback through surveys or casual conversations to continuously improve the quality of service